FAQ

πŸ“¦ Order & Shipping

Can I order 1COCO online?

Of course. Choose your coconuts, place your order, and have a taste of paradise delivered straight to your door.

Can I subscribe for regular deliveries?

Yes! Subscribe & Save 15% and keep your fridge stocked with fresh coconuts. Choose weekly or biweekly deliveries to suit your routine. Less thinking, more hydrating.

How long does delivery take?

Freshness comes first! Because our coconuts are naturally perishable, we ship via overnight/next-day delivery to ensure they arrive as fresh as possible. Once your order is dispatched, you'll receive tracking details so you know when to expect your coconuts.

What if my coconuts arrive damaged?

We're here to help. If anything arrives damaged or doesn't look right, contact our team with your order number and a photo so we can assist.

Can I order 1COCO for events, gyms, or businesses?

We'd love that. Whether it's a wellness event, gym, studio, cafΓ©, or special occasion, get in touch with our team to discuss wholesale or larger orders.

πŸ₯₯ Our Coconuts

What exactly is 1COCO?

1COCO is hydration and clean living in its purest form. Real, fresh young Thai coconuts filled with naturally refreshing coconut water. No bottles, no complicated ingredients. Just crack, sip, and feel good.

What makes 1COCO different from bottled coconut water?

Simple. We keep the water where nature intended: inside the coconut. Unlike bottled coconut water, ours isn't extracted, processed into a drink, or packaged in a carton. It's the real thing, straight from the source.

Are 1COCO coconuts organic?

Yes! 

Where do our coconuts come from?

Thailand, known for its beautifully sweet, aromatic young coconuts. They're selected for their naturally refreshing flavor.

Why does each coconut taste slightly different?

Because nature doesn't follow a formula. Sweetness, flavor, and water content can vary slightly from coconut to coconut. That's part of what makes the real thing so special.

How much coconut water is inside each coconut?

Every coconut is naturally unique, so the amount of water varies depending on its size and maturity. No two coconuts are exactly alike.

Can I eat the coconut flesh too?

Absolutely! Once you've enjoyed the water, crack open your coconut to discover the soft, delicate coconut flesh inside. Enjoy it straight from the shell or add it to your favorite smoothie.

🌴 Nutrition Benefits

What are the benefits of coconut water?

Coconut water naturally contains electrolytes, including potassium, that help support normal fluid balance and hydration. It's a refreshing way to replenish fluids throughout your day.

Is coconut water good after a workout?

Absolutely. Coconut water is a refreshing source of fluids and naturally occurring electrolytes, perfect for enjoying after movement, workouts, or a day in the sun.

Does coconut water contain sugar?

Yes, naturally! Coconuts contain naturally occurring sugars that give their water its signature sweetness. With 1COCO, there's no sugar added to the water.

Is coconut water the same as coconut milk?

Not quite. Coconut water is the naturally occurring liquid inside a young coconut. Coconut milk is typically made by blending coconut flesh with water. Two very different things.

Is 1COCO vegan & dairy free?

Yes. It's simply a coconut, straight from nature.

πŸ” Returns & Support

What is your return policy?

As 1COCO is a fresh, perishable product, we don't accept change-of-mind returns. If your coconuts arrive damaged or aren't quite right, contact our team with your order number and photos. We'll make it right. 

What if I receive a damaged product?

Just reach out β€” we’ll fix it ASAP.

How do I reach customer support?

Questions, concerns, or just need a little coconut assistance? We're here to help! Contact us at contact@1coco.co and our team will be happy to assist.

Questions, feedback or just saying hi πŸ‘‹πŸΌ we’re here for it

Get in touch and we'll get back to you as soon as possible